Privacy Policy
We collect the information we need to run your account, pay you and meet Canadian legal requirements. We guard it carefully, share it only with partners that help with these tasks, and never sell it.
A. What we collect
- Identity details: the email, birth date, full name and residential address you provide, along with any verification documents you upload.
- Money details: deposits, withdrawals and the payment method behind each one.
- Play details: bets, wins, sessions and any limits you set.
- Tech details: IP address, device, browser and the location signals used for geolocation checks.
- Messages: any emails between you and our team.
B. How long we keep it
An active account means we hold your data. After closure, it's retained for the length of time Canadian law requires for records tied to identity, tax and the prevention of money laundering. Once that time is up, it gets deleted or anonymized so it can't be traced to you.
C. Our legal grounds
We use your data because:
- it is necessary to provide the service you register for;
- Canadian law obliges us to verify your age and identity and to screen for money laundering;
- we have a legitimate business interest, for instance preventing fraud and protecting game security;
- you agreed to it, for instance by opting in to marketing.
D. Who we share it with
- payment providers who move your deposits and withdrawals;
- verification providers who confirm your identity, age and location;
- service providers for hosting, email and security.
Each partner gets only the data it needs and must keep it secure. We also share data with authorities where the law requires. We never sell your data.
E. Transfers outside Canada
Some partners store or process data outside Canada. Any transfer abroad is covered by contracts and safeguards, so the data keeps a level of protection comparable to ours in Canada. Foreign laws may, however, allow authorities in those countries to obtain access to it.
F. Security
Encrypted connections, tight staff access and monitored systems keep your data locked down. No system is unbreakable, so choose a strong password and email us fast if something looks off.
G. Age
Only adults 19 or older may use Wolinak Casino. If we find we have received data from a minor, we delete it and close the account. See our Underage Gambling Policy.
H. Cookies
Our About Cookies page covers what we set and how you control it.
I. Changes
Updates appear on this page with a revised date. We also email you about important changes.
J. Your rights
Email us to:
- get a copy of your data;
- fix anything incorrect or outdated in your details;
- ask for deletion, where the law lets us erase it;
- object to certain uses, such as marketing, or withdraw consent.
We confirm it is really you before acting. Some records must stay for legal reasons, and we tell you when that applies.
K. Why we use it
- to open and run your account;
- to verify your age, identity and location before you make any deposit;
- to handle payments in CAD;
- to power our responsible gaming tools and spot signs of harm;
- to stop fraud and money laundering;
- to answer your emails;
- to send offers, when you say yes.
L. Marketing choices
Promo emails only show up after you say yes to them. Done with them? Turn them off in your account settings, or hit the unsubscribe button at the bottom of any promo email. Messages about your account and payments still arrive, since you need them.
M. Contact
Privacy questions or requests? Write to [email protected] and we will take it from there.